Same issue: https://support.plugable.com/t/camera-is-being-used-by-another-application-no-preview-is-available/10892

USB Imaging and Audio Devices USB2-MICRO-250X
1

I have the same issue.

https://support.plugable.com/t/camera-is-being-used-by-another-application-no-preview-is-available/10892

camera is being used by another application, no preview is available

what do i do?

2

If you’re using Windows 10, this is likely caused by camera privacy settings. Windows 10 build 1803 introduced camera privacy controls that restricts device access by default.

We have a blog post on how to fix this, take a look at the link below and let me know if that helps!

https://plugable.com/2018/06/27/microscope-camera-or-microphone-not-working-after-windows-10-april-2018-update-we-can-help/

Here’s Microsoft’s KB article on this setting as well.

https://support.microsoft.com/en-us/help/4468232/windows-10-camera-microphone-and-privacy

3

I’m runnign windows 8. and I have checked ‘On’ to allow apps to use microphones and webcams. The problem persists

4

In that case, can you give this a quick try with the built-in Windows Camera application? Here’s a primer on how to use that app.

https://support.microsoft.com/en-us/help/17444/windows-camera-app-webcams-help

Depending on the outcome of that test, we may need to grab logs from your system to see if we can determine what’s causing this.

5

This topic was automatically closed 20 days after the last reply. New replies are no longer allowed.