Same issue:

I have the same issue.

camera is being used by another application, no preview is available

what do i do?

If you’re using Windows 10, this is likely caused by camera privacy settings. Windows 10 build 1803 introduced camera privacy controls that restricts device access by default.

We have a blog post on how to fix this, take a look at the link below and let me know if that helps!

Here’s Microsoft’s KB article on this setting as well.

I’m runnign windows 8. and I have checked ‘On’ to allow apps to use microphones and webcams. The problem persists

In that case, can you give this a quick try with the built-in Windows Camera application? Here’s a primer on how to use that app.

Depending on the outcome of that test, we may need to grab logs from your system to see if we can determine what’s causing this.

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