Hi guys, I need some help. I’m using a fairly new dell laptop. I’ve been using your plugable UD-3900 product for 7 months now without a problem. I am using a second monitor for my laptop so it’s always in a closed position while I’m using it. I was able to open the NVIDIA setting through my second monitor just fine. A few days ago while I was using my laptop, i forgot to switch on the power adaptor and the battery was drained to critical, and the laptop wasn’t able to turn on. After I switched on the power for a few seconds, it says I have critically low battery. I recharge it back to full. Now I can’t open the NVIDIA control panel through my second monitor. If I use the monitor on my laptop, it allow me to open the nvidia control panel. How do i fix this?
here are the few things I’ve tried:
I’ve tried uninstalling displaylink, but it won’t let me use 2nd monitor for the laptop, so i reinstall it again.
I’ve tried disabling the intel® UHD graphics 620, all it does it turn off my laptop monitor so i had to reboot the laptop and enable the intel grahics 620 again.
I’ve read people having the same problem as mine, however i know it used to work, so is there a way to fix it?
I’ve upload the spec of my laptop here.