I have a display problem similar to one that didn’t seem to get resolved. The support ticket for that issue was 325487.
I am running an Acer ConceptD Ezel 3 Pro with one monitor attached to the HDMI port of the Acer and one attached to the first HDMI port of the TBT3. I tried running both monitors off of the TBT3 but couldn’t get it to work and assume that the Acer won’t support that. Also doesn’t seem to support the Thunderbolt charging.
Similar to mrjpsmith’s problem ( [TBT3-UDZ video playback issues on Razer Blade 15 Adv)(https://support.plugable.com/t/tbt3-udz-video-playback-issues-on-razer-blade-15-adv/19597), when I launch a video site (Amazon Prime, Hulu, Netflix, Peacock) on the monitor connected to the TBT3 it flashes static for a second then goes blank. It will usually come back if I unplug and replug the HDMI cable. Sometimes I have to restart the TBT3. Sometimes the monitor will go blank if I launch a video site on any of the monitors. Websites without video run fine as does everything else. Sometimes the video will run if I start it on a different monitor and then move it to the TBT3 monitor. Just irritating to have to restart everytime a video comes on. I tried switching which monitor was connected to the TBT3 but the issue remained. Any ideas?
Thanks very much!