Hello Everyone! New WMS 2011 Premium Administrator!
Hey Bernie! its Me Terry From Operation Stand Down Nashville, we spoke on the phone!
I was able to procure 10 of the Plugable UD-160-Ms (So far only one was bad when it arrived and needs to be RMA to Amazon 
)
Well I got 5 of them setup so far but im experiencing a strange errorā¦
I create the LabUser profile in the Management screen, and when I go to the station to log in with the LabUser (standard User) i get an error saying the user does not have remote desktop privilegesā¦ Which is strangeā¦
My multipoint setup is not connected to the domain or anything anymore,(was previously but I disconnected it to eliminate any possible issues Domains tend to cause) nor does it give me the option to change their remote desktop abilities from the management screenā¦
Q1: Why is it trying to use remote desktop anyway? Its a USB connected Plugableā¦ Or is that normal behavior?
Q2: Why is it giving me a hard time about credentials anywayā¦ Is there a step im missing to configure the docks as one of the clients? They DO work, cause I can log on to ALL of them with the admin (runs GREAT so far BTW)ā¦
Q3: Have you seen this before?
Q4: What are you wearing? LOL
Thanks,
Terry
Operation Stand Down Nashville
6152481981 ext 118
I made LabUser part of the remote desktop group and was able to log inā¦ but sheeshā¦ this is WAY TOO MUCH privilegeā¦ I donāt feel like this is right. I want them as locked down as humanly possible, not standard users. For some reason as well, internet explorer doesnāt work for the LabUserā¦ if I log in with 5 admins, I can do video and everything with IEā¦ I think im going to install firefox anyway as it is superior in every way to IE LOL
Any suggestions on previous problem?
Any suggestions on this problem (the user access ability and the IE).
Should I just make it part of the domain and control thier access rights from there?
I dont want my users navigating my network eitherā¦ so I may have to do it from the domain unless there is an easier way from the Multipoint itselfā¦
Hi Terry,
Thanks for posting! Windows Multipoint server is actually built on Microsoftās remote desktop technology. So that level of permission is assumed by Microsoftās software.
Theyāve designed it so teachers are admin users (see http://blogs.technet.com/b/multipointā¦)
And students/normal users are limited users.
When set up WMS 2011, you can and should add users through WMSās āMaintenance Modeā. Thatāll set up all the permissions the way Microsoft expects them.
It sounds like youāre creating and setting permissions a different way. If you create a user through WMSā Maintenance Mode console and then log in as that user, do you get results you expect?
Just let us know - weāll try to help as much as we can ā¦ and also Microsoft is the best resource for anything in the bowels of their product.
Thanks!
Bernie
when I set them up through the maintenance mode, and i try to log is as them, is exactly when it gives me the remote desktop privileges error.
Oh, and thanks for responding!
Thanks for the quick response, Terry!
Are the centralized permissions for the system still the defaults, or is there a chance they might have been changed in order to try to lock down the server more?
Hereās a little background on Windows RDP permissions settings (check if this kind of stuff was modified at all):
http://technet.microsoft.com/en-us/liā¦
Given the type of error youāre reporting, which has more to do with WMS than the specifics of USB terminals ā you may get a quicker answer from Microsoft support, than weāll be able to provide.
But definitely Iām willing to do whatever we can.
Thanks!
Bernie
I checked the permissions, they are a little messed up from when I had it on the domainā¦ But adding the user as a remote destop user on the Multipoint rig allowed logonā¦ I had unplugged one of the hubs and plugged it back in while i was rocking some cable managementā¦ and bad things have happenedā¦ First, it seemed like all of the desktops were sharing a screen with one anotherā¦ literally one half of one desktop was on one monitor and the other half was on the other. I restarted the multipoint rig and now none of them will go into normal mode, they simply boot to a black screen and stay there OR only three of them will appear in the āstation listāā¦ alsoā¦ it looks like another one of the plugables has died, the blue light wont come on anymore (the reason i started the cable management), I have checked its power supply against another i knew was working and ti doesnāt light up. That is 2 bad out of 10 in one orderā¦
Hi Terry,
Two of the blue LEDs going off (which means power isnāt making it to the terminal) isnāt normal. If you can double check the power connection from the wall to those two, they should be fixable ā Iād hope those would be a cable unplugged or a power bar getting switched off. But let us know if thatās not it.
Itād be best if we clear that up before getting on to the other stuff. Can you check closer to see if you can get the blue LED up on those two terminals?
Once that is done, Iād recommend rebooting the multipoint machine with no terminals, then just to see whatās happening more clearly, plug each in one-by-one.
If a blue LED isnāt on ā thatās an essential first step. Then if a terminal doesnāt come up, checking the USB connection back to the server is the next step.
Please let us know if you canāt get a blue LED up on any terminal ā weāll want to step back and understand that first.
Thanks!
Bernie