Thanks for posting! We’re sorry you’re experiencing this problem!
The Dell Vostro is a Pentium Dual Core system, shipped originally with Windows Vista. Some sub-models had Intel GMA 3100 graphics, others had nVidia GeForce 8300GS or 8600GT. Either way, this system should work without any particular problems.
If the DisplayLink driver has installed successfully, getting that “The drivers for this device are not installed. (Code 28)” message the USB graphics device is very unusual. The drivers match all DisplayLink-based devices.
We want to get to a solution for you as quickly as possible - if you can email contact info to email@example.com we’ll try to reach you on the phone to get this mystery figured out.
I’m having the same problem, and I have uninstalled it and got the latest drivers from the webpage but XP says that it doesn’t recognize the USB device. It says that the USB has malfunctioned and doesn’t recognize it all.
Hi Karl - Thanks for contacting us! Quick questions:
* Has this adapter worked in the past, or did it report this error right away?
* Can you say what make/model of laptop you have?
* Do you have a Windows 7 or other machine around to double-check if the adapter works there?