I have two computers running windows XP and when I run the transfer program I am unable to transfer files because “one of my computer’s is not designated as the new computer.” The problem is that when I start up the program there is not an option to select the computer as new; only the old option exists.
Prior to my purchase of plugable cables, I looked into different types of transfer cables and ever brand will always designate which windows platform(s) their cables are compatible with. I know some transfer cables must have windows 7 on one of the computers but plugable does not make this claim. I am skeptical on the accuracy of that seeing as how this is the only culprit I can think of. Is this the problem or is there something else going on?
Thanks for the input.