Dell Latitude E5440 - Windows 7 Pro 64 BIT
Bluetooth - Plugable 4.0LE
Plugged BTadapter into laptop, windows automatically installed. Windows saw this device as:
BCM20702A0 (Bluetooth radio)
Driver Version: 6.1.7601.23863
I have tried three different Bluetooth devices. (two sets of BT ear buds and my Motorola Razr cellphone) In each case Windows/BT adapter discovers/installs the Bluetooth device but is unable to CONNECT when I go to use the device.
I have gone to the plugable downloads website and downloaded different versions of the drivers, ran the .exe, uninstalled the previous adapter (device manager) and plugged adapter back in, however Windows keeps installing the same drivers. If the drivers are the issue, I don’t know how to force Windows toward the ‘older’ drivers. (or where these older drivers reside as the .exe doesn’t specify)
The only other diagnostic step I’ve taken is to go into services.msc and confirm that both Bluetooth entries are set to “automatic”.
Any help would be appreciated!