The windows camera app allows you to set the resolution of photos. The max resolution it lists for the pluggable microscope is 0.9 for 16:9 aspect ratio, 1280x720. But the website description says this is a 2MP camera. What happened to the other 1.1 MP? Is there a way to take higher res photos?
Thanks for asking!
In order to switch the microscope to a higher resolution mode, you must use the application we provide, available here:
From the options menu of that software, you can set the resolution up to 1600x1200 pixels.
That did it, thanks!
I guess it makes sense that my PC’s camera app will not allow that setting: max screen res on my laptop is 1920 X 1080, which is not enough to show a 1600x1200.
I’m glad we were able to get this working for you! We’re closing this thread due to lack of activity, but are happy to reopen this case at your convenience.
Please just send a message to email@example.com with “Ticket #220540” in the subject line and we’d be happy to help!