I would be very grateful for your advice please. I’ve just purchased a Plugable USB3 to 2K HDMI Adaptor. My laptop was high spec at one point:
- Windows 7 - 64 Bit
- i7-2760 QM CPU 2.4GHz
- 32GB RAM
I’ve just decided to connect it to 2 additional monitors. (1 DVI and 1 HDMI connected using the USB3 to 2K HDMI Plugable adaptor).
- The first problem stated was the message:
DisplayLink Installer has detected that your USB3.0 Controller could be incompatible with DisplayLink Hardware. Please download and update Renesas USB3.0 host controller driver before using DisplayLink technology.
I used the help file link that appeared with this message to install the latest Renesas USB3.0 host controller driver, but still get this message ?
The second problem, if I swap the screen order around a few times (while trying decided the best display config) the system crashes.
If I leave the laptop for about 5 minutes, the system closes down ?
When I have the laptop + 1 screen (either via DVI or HDMI) without the Plugable device, the system runs with no problem.
I would be very grateful for your advice, please.