I bought the USB Docking Station and worked perfectly at work so I bought another one for my wife’s home office. However, every time I plg it in, I get a blue screen saying that Windows 7 has found a problem and is shutting down to avoid harm to the computer. I have tried several times and the computer keeps rebooting until I unplug the cable.
What should I do?
Thanks
Hi Arturo,
Thanks for contacting Plugable Support, we’ll be able to help. Sorry to hear about experience you are having. To get started troubleshooting, I’ll need a little more information. Can you please shoot an email over to support@plugable.com with the following:
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Amazon Order Id.
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The make and model of computer.
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If possible, can you try your dock on your wife’s computer and tell us if it works? Does the new dock behave the same on her computer?
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A link to this thread.
Once we get these details at support@plugable.com, we’ll be able to figure out our best next steps.
Thanks,
Jerome
Plugable Technologies