I have been using my UD 6950 for many years on Windows 10 with no issues. I upgraded to Windows 11 a week ago and this docking station has developed an undesirable trait; namely, it frequently and randomly introduces multiple key strokes while I type. Sometimes it just ignores keystrokes and drops several in a row before startinnnnnnnnnnnnnnnnn
See what I mean???
EX: Trying to type “abcde” it will get to “abc” and then add 20+ more ‘c’ characters. This also can occur for backspaces and delete keys.
I have tried uninstalling all drivers, running the clean tool, rebooting, and reinstalling the latest drivers. That accomplished nothing.
Thanks for reaching out. I’m sorry to hear that your UD-6950 is no longer working as expected after upgrading to Windows 11, and I will be happy to assist you with this today.
Due to the nature of the problem you are experiencing, I would like to have you reach out to us directly so that we can gather some diagnostic logs.
It’s been a couple of days and I have yet to see a recurrence of the multiple key-press problem. The keyboard appears to be working well now through the docking station. I think that fixed the problem.