Windows 11 3 monitors on DisplayLink but only main monitor works on startup

I have to unplug the power from the DisplayLink after bootup and plug back in, then I get all 3 monitors.

Hi there,

Welcome to the community! I’m sorry that your docking station isn’t working as expected, and I’d be happy to help.

The behaviour you describe is unexpected and could be attributed to the USB-C cable, outdated drivers or faulty hardware.

Can you please email our direct support email address ( support@plugable.com) with “For ticket # 443456” in the subject line? In the email, please include the following information:

  • Please provide the Amazon Order ID number for your Plugable product purchase.
    For your reference, an Amazon Order ID number has seventeen digits (separated by two dashes), and typically that information can be found here → https://amazon.com/orders
  • Can you please keep the UD-3900C4 connected to your computer (even if it is not working as expected) and send us the output of our diagnostic utility PlugDebug? → https://plugable.com/pages/plugdebug 1

This will allow me to examine log files from your computer and help determine the next steps.

Please do not post the above information here in our public forum (it contains personally identifiable information)

If you have any questions, please don’t hesitate to let me know.

Thank you,

Adi
Plugable Technologies

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