Window 10 doesn't recognize usb device

I have the Plugable USB 3.0 docking station which worked well when first purchased about a month ago. I had it disconnected from my Samsung laptop for a bit and when reconnecting it I get a message Windows doesn’t recognize it and the device malfunctioned. The mouse and keyboard still work with it but the monitors don’t turn on. I re-downloaded the drivers without any luck. Any thoughts?

I should have mentioned it is the UD 3900 model.

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