Why is device setup taking so long?


#1

It starts the device setup, but then doesn’t progress after the first little bit.


#2

Hello Noah,

Thank you for your feedback.

Many Plugable products are designed for plug-and-play usage. The devices which require software installation will usually install fairly quickly. If there is a substantial delay, or if installation never completes, this is likely a problem we can investigate and help with.

Could you please contact us at support@plugable.com with your Amazon Order ID? Please use the subject line " For Ticket #190811" when writing in for assistance.

Any screenshots or additional information are appreciated as well. We look forward to hearing from you via e-mail so that we may better assist.

Thanks!


#3