We could not detect a DisplayLink product


#1

We could not detect a DisplayLink product connected to the PC. However, it is connected and I see the DisplayLink has a light indicating at least it is getting power from my PC


#2

Hi Chris,

Thanks for getting in contact with us. I’d be more than happy to help you with your Plugable display product. In order to better assist you, I’ll need a bit of additional information.

Could you please provide the logs produced by our tool Plugdebug, you can find it here and then send them to me at support@plugable.com.

http://plugable.com/support/plugdebug

Once we have those logs, we’ll start trying to figure out what exactly is going on with your setup.

Regards,

Stephen
Plugable Technologies


#3