Hi I am using USB3-HDMI-DVI. It was working well until I upgraded windows 10. I saw video scheduler internal error and it is not working anymore. I tried to reinstall display driver and graphic drivers as well. How can I fix this problem? Please let me know. Thank you.
Thanks for posting. I;m sorry your adapter isn’t working properly. I’d be happy to help. I see you also reached out to us directly via our support email address as well, so I am going to reply in both places.
Based on your description of the symptoms the first step is to make sure the latest version of the DisplayLink driver we recommend for Windows 10 is working properly. We’ll do this by cleaning the current driver from the system and re-installing. Please follow these steps:
- Disconnect the adapter from your system.
- Download, extract and run the DisplayLink cleaner software --> http://www.displaylink.com/downloads/… to remove the current driver from the system. Reboot, even if not prompted.
- Run Windows Update (Start > Settings > Update & security). Reboot if/when prompted. Repeat this process until there are no new updates found. This is important as Microsoft has been releasing frequent updates for Windows 10.
- Download and install the DisplayLink drivers from this link --> http://www.displaylink.com/downloads/…. Connect your adapter prompted during the installation.
- Reboot after the installation completes and test the system again.
Please let us know if this helps when you have a moment and we can determine the next steps from there.
Similar problem here,
did your steps but the problem persist. Problem is only when I set full screen of Youtube via Chrome on monitor which is not connected through adapter, but directly to PC. When I disconnect your adapter everything works fine.
Computer: LENOVO ThinkPad Edge E531
CPU: Intel Core i5-3320M (Ivy Bridge-MB PGA SV, L1)
2600 MHz (26.00x100.0) @ 2952 MHz (30.00x98.4)
Motherboard: LENOVO 688529G
Chipset: Intel HM77 (Panther Point)
Memory: 16384 MBytes @ 787 MHz, 11-11-11-28
- 8192 MB PC12800 DDR3 SDRAM - Kingston 9905428-422.A00LF
- 8192 MB PC12800 DDR3 SDRAM - SK Hynix HMT41GS6AFR8C-PB
Graphics: Intel Ivy Bridge-MB GT2 - Integrated Graphics Controller [E1/L1/N0/P0] [Lenovo]
Intel HD Graphics 4000, 2112 MB
Graphics: NVIDIA GeForce GT 740M [Lenovo]
NVIDIA GeForce GT 740M, 2048 MB DDR3 SDRAM
Drive: Samsung SSD 850 PRO 512GB, 500.1 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: WDC WD5000LPLX-00ZNTT0, 488.4 GB, Serial ATA 6Gb/s @ 3Gb/s
Sound: Intel Panther Point PCH - High Definition Audio Controller [C1]
Network: Intel Centrino Wireless-N 2230 BGN 2x2 HMC WiFi/Bluetooth Adapter
Network: RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
OS: Microsoft Windows 10 Professional Build 10586
Thanks for posting! A lot of things have changed behind the scenes with Windows since this thread originated, in terms of the Anniversary Update to Windows 10.
Based on the information you provided, your system has not yet applied this update. As a first step please ensure the Anniversary Update has applied -> https://blogs.windows.com/windowsexpe… and then test the system again. The changes in the update make it such that the DisplayLink driver for our products can no longer cause a blue screen.
Please let us know if that helps!