Video on dual monitors flickers after upgrading Win 8.1 to Win 10


#1

Hello all,

Thanks for taking a look at this post. I’ve used my Plugable USB 3.0 UD-3900 without issue until about 1 month ago… I upgraded Win 8.1 64bit HP laptop that is hooked up via the Plugable to 2 external monitors. All had been working fine until after update to Windows 10. The real bugger is that issue is intermittent making it difficult to pin down and I am aware that Windows 10 has had known issues with “flickering” screen but this is appears to be related to the UD-3900 as once it’s removed the flickering doesn’t occur on laptop monitor or if hooked directly to one of the monitors. I did updated video drives for both HP laptop and DisplayLink to no avail. Any and all help is greatly appreciated.

Brian


#2

Hi Brian,

Thanks for contacting us. Sorry to hear of the screen flickering after updating to Windows 10 and I will be happy to help. I noticed you also contacted us directly at support@plugable.com. I will limit our communication to that email thread in order to keep everything in one place.

Thank you,

David W.
Plugable Technologies
www.plugable.com/support


#3