Using UD-6950H to support only one external monitor

Hello,

Thank you for asking! I’m sorry to hear that your UD-6950H is not working as expected, and I will be happy to help you troubleshoot this.

Our first step will be to gather some clarifying information.

  1. Can you please let me know if you are mirroring your two displays? Mirroring being having them show identical information.

  2. Can you please let me know what type of host computer you are using? Example: MacBook Pro M1, or Windows.

Once again we’re sorry for the trouble, and I look forward to your reply.

Sean
Plugable Technologis