Hello,
Thank you for asking! I’m sorry to hear that your UD-6950H is not working as expected, and I will be happy to help you troubleshoot this.
Our first step will be to gather some clarifying information.
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Can you please let me know if you are mirroring your two displays? Mirroring being having them show identical information.
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Can you please let me know what type of host computer you are using? Example: MacBook Pro M1, or Windows.
Once again we’re sorry for the trouble, and I look forward to your reply.
Sean
Plugable Technologis