Attempt moving typical files from old W10 to new W11 desktop. only about 400 Gb total. Via USBC. Got connection with flashing blue lights. I dont see any new files on new computer after 12 hours, but old computer still shows “transfer in progress”. How long do I wait?
I’m sorry to hear about the issues with your file transfer. It should not be taking 12 hours to complete, and the fact that no data is appearing on the destination system indicates something isn’t working as expected.
It looks like you’ve also submitted a support ticket for this request, so I’ll continue the conversation there, as it’s a more convenient place to gather your order details and log files. I’ll do my best to help get this sorted out for you.