I thought this would be the way to go to EASILY transfer files between my 10 year old W10 machine and my new W11 machine, but is NOT WORKING no matter what I do.
Both machines have latest version “Easy Computer Synch” software.
Both software are being run as admin.
Avira Firewall shut off on W10 unit.
Other w11 unit is brand new, never used, no AV installed.
Tried every combination of ports, all ports chime when plugged in.
Welcome to the Plugable forums and we can assist with this issue with syncing a connection with our USB-C Transfer Cable.
Given the troubleshooting done already, this issue may require a closer look at the diagnostic logs or a potential warranty replacement.
To proceed, please email us directly at https://plugable.com/pages/support Please reference Ticket # 486717 in the subject line so we can link your case and continue the conversation there.