USB3-HUB7-81X devices not recognized after PC started (from sleep mode). Windows 10 OS - intermittent issue.

at times, the 7 port usb hub fails to reconnect devices plugged into hub once PC is turned on. once i power cycle the hub, the devices are recognized as confirmed by the blue lights. Anyone had a similar issue?

Sorry to hear about this issue!

Depending on when you purchased the hub it’s possible it is running out of date firmware.

I’m going to contact you directly via email to collect some more information from you.