USB3-HUB7-81X after firmware update wont' recognize hard drive


I have a USB 3.0 3TB Seagate external Hard drive, before I updated the firmware the blue light would come on, but it wouldn’t show up in “My Computer”, now that I have performed the firmware update (and rebooted and cycled the power), the blue light won’t come on, and it still isn’t showing in My Computer.

Other devices are working such as my USB 2.0 jump drive, and my wireless mouse. However, my wireless keyboard also does not work.

When I plug the hard drive into my computer, it is immediately recognized.

Any help is greatly appreciated…


I’m having EXACTLY the same issue. The firmware on the hub is showing as Revision 8580 which isn’t even shown on the firmware page… I have a feeling this is the issue, but, there’s no way to manually force a firmware upgrade unless it conforms to what the program expects…