USB3-E1000 ethernet adaptor installation questions


#1

I have Macbook Pro and followed installation instructions. After responding to restart prompt, nothing happens when I plug in the USB3-E1000. What shouldI expect to happen? Also, how do I get to the “hardware” section that is displayed in the installation instructions?

I’m also confused on how to get response from you guys.


#2

Hello Paul,

Thank you for your question.

Once the software is installed for the USB3-E1000, and the computer is restarted, usually the adapter will show up as a network interface in System Preferences > Network.

Providing there isn’t anything restrictive about the network it is being connected to (such as MAC address filtering in an office network), and providing there aren’t problems with the cable, a network connection should be established.

I’m not sure which instruction set you’re referring to with regards to a hardware prompt. Could you describe step-by-step the actions taken so far and where you ran into a problem?


#3