usb3 asix ax88179 keep losing connection, have to disable/enable network connection


#1

just buy usb30 network adapter. connect ASIX AX 88179 USB 3.0 to uspeed usb 3.0 pci-e card. after few minutes, cannot view web site, but status of network connection is ok.
I use two way to reset it:

  1. disable/enable the network connection.
  2. diagnose the network connection. ( get error cannot find gateway and get fixed)

uspeed usb 3.0 pci-e card does work with other usb 3.0 devices.

looking forward to hearing your answer.

thank
juck


#2

Hello,

Sorry to hear about this issue. We have a troubleshooting tool that helps us find out what is going on in situations like this. Please plug the adapter into your computer, then go to this page and follow the instructions there:

http://plugable.com/support/plugdebug

Thanks


#3