USB2-E100 not being recognized by Macbook Pro

I purchased the USB2-E100 for my macbook pro with mavericks X. When I first plugged it in, the computer noticed it right away, then all of a sudden while trying to figure how to make it connect to the internet (because it was not doing so by itself) the computer stopped recognizing the USB and none of the lights are coming at the end of the driver. Not sure what I should do.

Hi Arri-

Thanks for posting, and sorry to hear of the trouble getting your network adapter setup- I’ll be happy to help.

I’ve emailed you a request for some other information that will help in recommending the right steps- please reply there when you have time.

Have a great weekend!

Best wishes-

Jeff Everett
Plugable Technologies

Hi Arri-

Hope the network adapter started behaving.

Please let us know if you’re still having trouble.