USB to VGA Multi-Monitor Adapter Blue Screen Error


#1

I have the USB to VGA Multi-Monitor Adapter and I have installed the display link and I get the icon to change the display but when I change the display I get a blue screen that gives me an error can this be fixed


#2

Hi Deshae

Thank you for taking the time to post your question! I’m sorry to hear you’re having an issue, but we’re here to help. If possible, can you run our plugdebug tool and email us (support@plugable.com) the .zip it generates? Here’s how:
http://plugable.com/support/plugdebug

This will give us information which may help find common causes or identify next steps. I’ve already created a ticket number (ticket #162358) so you can reference it in your email.

Thanks!

Raul


#3

Hi Deshae,

We’re going to close this thread, but of course feel free to reach out via email with the .zip file, and we’ll pick it up from there.

Thanks!

Raul


#4