Hi there,
My dock is generally working with my monitors. I’ve got two monitors connected via HDMI, and so far, everything is good.
However, once or twice a week, I’ll go to use my computer, and while the two displays work properly, none of my USB peripherals work. I usually find out because I go into a meeting and my webcam is not working (plugs into USB-A in the back of the dock).
Today I also noticed that the charging stand for my headset plugged into the USB-C port on the front of the dock wasn’t getting any power while my webcam wasn’t working.
In other words, none of the USB ports was working and weren’t even delivering power.
The only solution I’ve found in these cases is to physically unplug the power from the dock and then plug it back in. After that, it works just fine for a few days until the problem occurs again.