usb ports on plugable do not work after driver update

The IACP,, has purchased numerous Plugable devices. We have a device where even after driver updates, the USB ports on the Plugable device do not work. Can you offer support?

We purchase the stations from at the url :…

D. David Paulson
Administrator for Internet and Information Technologies
International Association of Chiefs of Police
44 Canal Center Plaza, Alexandria, VA 22314

Hi David,

Thanks for posting! I can see you also reached out to us directly via, and I have just sent my direct reply with the next steps. Moving forward, please only respond to our direct email so we can keep all communication in one place.

Thank you,

Plugable Technologies