USB ports don’t seem to be working on UD-6950Z anymore

Monitors connect but anything using a USB port on the plug gable or the laptop is not recognized. I have tried powering down and restarting. I have had this for years. Suddenly it doesn’t work anymore

Hi Shahira,

Thank you for posting!

We can see that you have also reported this issue to us directly by sending an email to → , and we have just sent our direct reply.

Moving forward, we will only be replying to your direct email in order to help keep all communication in one place.

Thank you,

Plugable Technologies