USB Gigabit Ethernet Adapter does not work in OS X. HELP.

Hi Joe,

Sorry things aren’t working for you yet. We’re eager to get any install problems here with the ASIX 88178 drivers figured out - so would love to work with you on this.

First thing is to note Axel’s earlier comment - make sure to remove any other 3rd party USB ethernet drivers you might have installed earlier, like that from sustworks.com. They can and do conflict.

After that, let’s double-check where things are with the ASIX AX88178 drivers. A few quick questions to start:

  1. Did you get your AX88178 driver via a download from ASIX (here http://www.asix.com.tw/download.php?s…)? (should have been their new 3.4.0 version that is packaged as a .dmg file)

  2. The driver is for 32-bit kernel mode only. Can you double-check that’s what you’re running (info from Apple on how: http://support.apple.com/kb/HT4287)

Thanks for your patience!
Bernie

Thanks for the help. Turns out OS X server 10.6 defaults to 64bit. Changed to 32bit and now all is working correctly.

Hi Joe - Thanks so much for letting us know, and very glad to have you up and running!

We’ve been in contact with ASIX about 64-bit kernel support, and it appears to be in progress. To set expectations, major driver updates like this can take quite a few months. But we’re hopeful, and certainly for us this would eliminate a common cause for confusion.

Thanks again,
Bernie

Hi Joe,

ASIX has added support for 64-bit kernels.

Please look at the answer here for more information

Let us know if you need any help!

Regards,
Lampros

Dear Bernie
Thanks for answering this thread. I have just downloaded the ASIX 88178 drivers and the adapter is working on a Macbook Air with OS 10.6.5.
Sincerely
Simon Rodan

Hi Simon - Thanks so much for replying back once you had the chance to try that. We’re very glad you’re up and running now! Thanks for your patience!

Bernie,
No patience needed. A 30 second Google search. Two minutes to download and install the drivers. I wish everything were that easy to sort.
Simon