I plugged it in , downloaded the software and still nothing happens. Does not even show it was installed
Thanks for getting in touch!
It’s a common misconception that the microscope will work automatically upon attachment. In order to use the microscope, you have to launch an image capture application such as Digital Viewer of Photo Booth. A lot of these issues are addressed in the FAQ section of the product page, and I encourage you to look there:
If that doesn’t help and you still aren’t able to use the microscope, please get in touch with me immediately at firstname.lastname@example.org