USB- C problems with Dell Monitor

I’m having trouble connecting the USB -C docking station to my Dell monitor. When I connect with HDMI (either regular or 4K), the screen will reset every few minutes with a message that says source not found. Anyone else experience this?

Hi Jeffrey, thanks for posting. We had received a direct support email from you as well and we’ll want to keep all communication limited to that email thread. We will revisit this forum thread once a resolution is found or we know more.

Thank you,

David W.
Plugable Technologies
www.plugable.com/support