Hi,
I have a problem with my USB-C 11 in 1 hub connected to a Macbook pro 16" with M1 pro… I was using it without any problem for some time without using the USB-C passthrough… Now that I started to use USB-C Passthrough, my hub randomly disconnect… I’m using it with a 100w apple usb-c charger… Tried it on another port on my mac give the same result…
What can I do to resolve this ?
Thank you
Hi there!
Thank you for contacting Plugable support. We would like to take a closer look at your setup to help better assist. Instead of posting that information here, could you please contact us directly via email? To do this, please email us at support@plugable.com. In the subject of your direct email, please reference case 405043 which will allow us to match things up and then provide the next steps.
Apologies for the extra steps in the process, and we thank you for giving us the chance to help!
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