USB-C Docking Station Stopped working

I have the docking station connected to my MacBook Pro with M1 chip and it was working great. Came into the office this morning and it’s not working at all and the power keeps cycling off and on. I’ve disconnected and reconnected everything and it’s still not working.

Thank you for reaching out to Plugable!

I’d be happy to take a closer look at this power issue via email.

Please include “Ticket #354548” in the subject.

Thank you for allowing us to help!

I don’t understand, are you asking me to email? If so, what email am I sending to?


I apologize for not including the email!

You can reach us direct @

Could you include “Ticket #354548” in the subject along with the Amazon Order Number for your device as well?

Thank you,

Omar D.
Plugable Technologies

thanks for the awesome information.

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