USB-BT4LE Bluetooth Adapter doesn't work after Win 10 1903 KB4517389 Update

Yellow triangle on Broadcom BCM20702 Bluetooth 4.0 USB Device in Device Manager. This started happening after the Win 10 update referenced in the topic name. I’ve removed the device and driver and installed the slightly newer one found here but doesn’t seem to make a difference. My bluetooth headset is useless right now.

Thanks for your post!

Could you run our diagnostic program? It will gather device information and installation logs that will help me understand what is happening.

To do this, please have the adapter plugged into your computer, then go to this page and follow the instructions there:

Please send the file that is generated to and reference case #285915 in the subject line. Please also include your Amazon Order ID in your email.


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