my Plugable USB-C Triple Display Docking station USB A 3.0 Ports do not function properly. I noticed this issue when I tried to connect my Blue Yeti X and my Logitech Pro X headset. It provides power to them but I can neither hear music through the headset or record with the microphone. They are also not recognizing any USB storage devices.
When I plug any of these devices directly to my HP Spectre x360 13-ac0XX they function properly. When I tried troubling shooting by unplugging everything and power cycling I actually ran into more problems. The HDMI 2k port stop functioning. After troubling shooting DisplayPort issue by uninstalling the DisplayPort drivers, updating to the newest version, restarting the machine, power cycling the Plugable, and reconnected back to my laptop, both HDMI ports were functioning properly again but the USB A 3.0 ports still are not functioning properly.
I am using the USB-C to USB-C cable that was provided with the purchase of the dock.
My amazon order number is Order# removed personal information-Josh, Plugable Technologies