USB 3 Cable, USB 3.0 A to B Cable

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I lost my cable for USB Plugable 3.0 and ordered a USB 3 Cable, USB 3.0 A to B Cable from Amazon and my full size monitor is not working as my second screen. Is the Plugable cable proprietary ?

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Hello there,

Thank you for reaching out on our forums, I would be happy to help with your inquiry.

While not exactly proprietary, we do strongly recommend only using the cables included and official Plugable replacements as we can speak to the quality of the cables we have tested.

If you would like, reach out to our support team directly via https://plugable.com/pages/support and we’ll see if we can help you out with your docking station. If you do, be sure to reference this ticket #: 386307

We look forward to hearing from you!

Cheers,
Mychal

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