USB 3.0 worked but now not showing up win7 64bit


#1

some reason my windows 7 64bit pc my monitor connected to plugable usb3 is not showing up anymore it is just black, it did work but not it is not recognized, any solutions?


#2

Hi Alonzo,

Thanks for posting your question here, I’ll be happy to help. Can you say if the DisplayLink User Interface is still showing in the system tray near the clock? Also, what happens if you press the Windows key + p and choose extend?

Also, try power cycling the monitor and make sure that the monitor is set for the right input.

Let me know what you find after taking these steps and if it’s still not working we’ll figure out the best next steps.

Thanks,
Jerome

Plugable Technologies


#3