USB 3.0 SATA Docking station not connecting to my mac properly


#1

I have had my usb 3.0 hard drive dock for a few days and it is really not working out. It seems to take forever to communicate to my mac. As we speak my ‘finder’ window is spinning trying to read an empty drive. The first night I had trouble formatting the drive. I tried the usb 2.0 and it seems to connect a little easier. I’m really disappointed in what I thought was going to be a really speedy hard drive solution. So far it has been un-useable. Any thoughts on better connectivity?


#2

Hi Ed,

Thanks for posting here, we’ll be happy to help. Please send your Amazon Order Id to support@plugable.com along with:

  1. A link to this thread.
  2. Which Mac you have, including the OS X version.

With these extra details, we’ll be able to get you fixed up.

Thanks,
Jerome.

Plugable Technologies


#3