USB 3.0 Docking Station flickering off and on at random times


#1

Why does my plugable USB 3.0 docking station keep flickering on and off at random times? The green USB light goes off and then comes back on. I have a Dell XPS 14z running Windows 7 professional. The USB is connected through a SS USB port.


#2

Hi Keith,

Thanks for getting in contact with us. I’d be more than happy to help you with your Plugable docking station. In order to better assist you, I’ll need a bit of additional information.

We have a troubleshooting tool that helps us gather more information in situations like this. Could you plug the device into your computer, then go to this page and follow the instructions there, then can you send the resulting .zip file to support@plugable.com:

http://plugable.com/support/plugdebug

Regards,

Stephen
Plugable Technologies


#3