USB 3.0 Display adapter flickering.


#1

I have installed the USB to HDMI adapter to add a third screen to my laptop. The monitor did work the first day i installed it, but the next day it started to flicker on and off. I went through uninstalling and re-installing the drivers with no results. Please assist, thank you.

Edit: also, occasionally, the monitor with flash “Mode not supported”, if that helps at all…


#2

Hi Lucas,

Thanks for posting! We’ll be able to help.

It’s interesting that it worked at first, but trouble started on the 2nd day. It could be a software problem that only got triggered on reboot (e.g. an update that got applied later) or a hardware / connection issue.

If you can run DisplayLink’s support tool and email the .zip file it generates to us at support@plugable.com, we’ll be able to see what might be going wrong. Here’ how:
http://plugable.com/support/tools/dis…

With that, we should be able to figure out next steps. Thanks for your patience while we get you up and running!


#3