USB 3.0 4-port hub stopped working

While I initially had some driver issues after purchasing the product, they had settled in to a stable configuration until today’s Windows 8 updates.

MS driver version 6.2.9200.16420 dated 9/19/2012

Drive status is: This device cannot start. (Code 10)

{Device Timeout}
The specified I/O operation on %hs was not completed before the time-out period expired.

Hi Francis,

Thanks for posting here! I’m sorry to know about the issue you are seeing. Just shoot us an email at with your Amazon order ID along with a link to this thread and we will take care of the issue.