Just received a new unit today (Wednesday 9/21). It works with USB 2.0, but disconnects and/or powers off when attempting to run as USB 3.0.
Running Ubuntu Desktop 10.10 on two computers:
On a desktop PC with an ASUS Rampage Formula III motherboard the drive (sometimes) is recognized and accessible, but, even on those occasions when the drive is accessible, it only stays running for a matter of seconds, no more than a minute or so max. Then it disconnects and disappears from the listing of available drives. Further, the drive usually also powers down, with the green light going out.
On an ASUS laptop (model N53J) the dock appears to work fine in USB 3.0 mode.
Have already (successfully) updated the firmware per your instructions here:
However, the problem is the same even after the firmware update.
The dock appears to work fine in USB 2.0 mode on both PCs.
Have reviewed various similar threads in support. You may want to know that other USB 3.0 hard drive devices function fine on the same ports.
Do you have a solution?
Looking forward to your reply.