Unit dead right out of the box

USB 3.0 7 port hub/4A inoperative right out of the box. Unit never lit up when power applied. Power supply is putting out a touch over 5Vdc. Checked with wireless mouse, no joy.


Hi Jim,

Thanks for posting here! I’m sorry to know that Plugable USB3-HUB7-81X is not working as expected. I apologize for the frustration caused by the unit.

Please shoot us an email at support@plugable.com with the amazon order ID through which the hub was purchased so that we can help resolve the issue.