Unable To Install USB2-E Adapter

Unable to get USB2-E Ethernet Adapter to function. I’m not tech savvy, but here goes- Gateway M-Series Laptop with recently installed Windows 7 64 bit SP-1. Loaded DVD-RW, each time referred to file or AutoPlay in Control Panel for options/support. Multiple files show driver AX88178 installation (or attempt). I’m lost!

Hi Ross,

No problem. We’ll try to help.

For Win7 64-bit, on the mini-CD that came inside the package – if you explore files, you can go into the Windows folder, then the Windows 7 folder (something like Windows7_v1.x.3.7_Drivers) and then click on setup.exe

Or, if the machine you’re installing on has other network access, you can simply download this latest driver (for Win7 32/64) here: http://plugable.com/public/drivers/AX…

And click on “setup.exe” once you open the folder.

Please let us know if setup has started fine, and if you have any troubles after that.

Thanks for your patience!
Bernie