Unable to get anything better than =1920x1080 on my Surface Pro

Discontinued Products USB3-HDMI-DVI
#1

Unable to get anything better than =1920x1080 on my Surface. Using USB3-HDMI-DVI.

I ran the diagnostics - can add the zip file if needed.

#2

Hi Paul,

Thanks for posting here! Just shoot us an email at support@plugable.com with the .zip, your amazon order ID and a link to this thread and we will analyze the zip file.

Regards,
Roze

#3