Unable to download software on old computer

I have tried to download software many times. I get beyond “run” and get an error message that it cannot download. If I hit retry nothing happens. I must abort

Hi MaryLou,

Thanks for contacting Plugable! Sorry to hear that you are experiencing problems.
Our engineers are standing by to help.

To help solve this issue quickly, please email the following information to support@plugable.com:

  • Order ID
  • link to software download on Plugable.com that you are trying to download
  • screenshot of error or a verbatim quote of the exact error message

Thank you!
Plugable Technologies