Unable to complete DisplayLink Manager installation on my Mac

I started the DisplayLink manager installation process on my MacBook Air M2 (OS 13.2), which is Step 1 before I can begin to use my new docking station. During the installation process, I got this error message:

“The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance”.

Any ideas on what might be causing this issue and how to fix it?

Hi Carolina,

Thank you for contacting Plugable! I am sorry to hear that your UD-6950Z docking station is not functioning as expected, and would be happy to provide additional support.

I saw that you reached out to us directly via email ticket #398961, and would be happy to troubleshoot directly via that email thread going forward.

Thank you for giving us the chance to help!

Plugable Technologies

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