Just received the UGA-2KHDMI adapter. I have a HP Envy all-in-one running Windows 10 and I want to connect a 2nd monitor via the USB 3.0 port. Installed the DisplayLink software and driver. The device manager shows the device and says it’s working correctly yet I don’t get any connection to the 2nd display and a 2nd monitor isn’t detected. UGA-2KHDMI powers up (blue light).
- Installed software/driver via “plugable” website.
- Rebooted computer after install.
- No connection.
- Deleted software/driver using plugable clean tool, rebooted, installed driver again, rebooted.
- Still nothing.