UGA-2K-A: "Pixelated" images/text.


#1

Hi - just got my new UGA-2K-A and was very excited to set it up. Got it up and running fairly quickly, windows updated the drivers automatically.

Unfortunately, while scrolling or mouse’ing over text that changes the background-color, the display tends to get ‘pixelated’ the way GIFs used to load back in the day, slowly becoming more and more clear.

Is this something to be expected from the device or is there a fix for this problem?

I’m using it with a 1680x1050 22 inch samsung syncmaster.

My laptop is a core i7, 1gb video card, 6gb of ram, windows 7 pro.

Any help would be greatly appreciated.

Thanks,

Mike


#2

Hi Mike,

Thanks for contacting Plugable. We’re sorry to hear that you’re not getting the desired performance from our new adapter. I’ve responded to the alternate inquiry you sent to our private e-mail support system. Please use that e-mail with my reply to continue the support process. I will do my best to help you resolve this issue quickly.

Best Regards,

Aaron
Plugable Technologies


#3